Product, Company, Customer Service Evaluation

Feedback on company, product, customer service, intention to return.

Have you ever ordered [PRODUCT] from [COMPANY]?
Overall, how would you rate [COMPANY]?
How satisfied are you with your service from [COMPANY]?
Would you recommend [COMPANY] to a friend?
If no, why not?
For your NEXT [PRODUCT] purchase, how likely are you to purchase from [COMPANY]?
Which of the following modes did you use to place the order for [PRODUCT]?
What are the THREE main reasons you didn't purchase [PRODUCT] from [OTHER_COMPANY]?

What would you change about the process of purchasing [PRODUCT] (i.e. placing the order, mode of payment, delivery etc) from [COMPANY]?
Are there any other comments you have for [COMPANY]?

Service Evaluation Surveys

Client Service Satisfaction Survey Template

21 questions

Client evaluates the company on customer service and meeting the company needs.

Service Evaluation Surveys

Service Evaluation Internet Service Provider Survey Template

20 questions

Service evaluation and feedback for an Internet Service Provider.